EMIM 5007-0

Brief

本課程主要分成兩大部分: 第一部分(Part I)為針對品質管理相關議題之基本觀念及方法進行簡介，並從技術面、管理面及制度面的概念與作法做深入 的探討，期能使學生對抽象的觀念有具體的了解，理論與應用並重，以奠定日後從事品質管理、分析及改善的能力。 第二部分(Part II)介紹作業管理與智慧製造：Operations Management (OM) is evolving and growing. This course provides an introduction to OM, covering both strategic issues and practical applications: product and service design, capacity planning, facilities layout, inventory planning, material requirements planning, lean production, and intelligent manufacturing. Many of these topics are individual courses by themselves, and therefore this course can be treated as an integration of several courses in OM areas.

Description

Course keywords: 智慧製造, 營運管理, 品質管理, Intelligent Manufacturing, Operations Management, Quality Management ●指定用書(Text Books) Part I: 講義 Part II: Stevenson, W. J., (2021). Operations Management (14th edition). McGraw-Hill. ● 參考書籍(References) 1.李旭華 (2009). 品質管理 (滄海) 2.戴久永 (2011). 全面品質管理 (滄海) 3.蘇朝墩 (2010). 品質管理 (前程) 4.鄭春生 (2010). 品質管理 (全華) 5.Besterfield, D. H., Besterfield-Michna, C., Besterfield, G. H. and Besterfield-Sacre, M., (2003). Total Quality Management (3rd edition). Prentice- Hall Inc. 6.Evans, J. R. (2005). Total Quality: Management, Organization and Strategy (4th edition). Thomson South-Western. ● 教學方式(Teaching Method) 講義/投影片/補充教材 講授、課堂討論與報告 ● 教學進度(Syllabus) Part I: *Introduction to Quality Management (品質管理概述) *The Quality Philosophies and Management Strategies of the Leading Sages (品質 大師的品質理念) *Kano's Model (Kano二維品質模式) *Quality Function Deployment (品質機能展開) *QC / Management Tools (QC改善技巧) (a) Magnificent Seven (b) Seven New Tools (c) IE Seven Tools *Quality Control : SPC (管制圖概念) (a)Control Charts by Attributes (b) Control Charts by Variables (c) Examples with Minitab *Quality Assurance (品質保證): Process Capability Analysis (製程能力分析) Part II: *Introduction to Operations Management *Competitiveness, Strategy, and Productivity *Strategic Capacity Planning for Products and Services *Process Selection and Facility Layout *Aggregate Planning and Master Scheduling *MRP and ERP *Inventory Management *JIT and Lean Operations *Intelligent Manufacturing ● 成績考核(Evaluation) Class Participation and Homework Assignments (50%) Term Project and Presentation (50%)

Timetable

Scores

Average Percentage 89.74

Std. Deviation 2.79

Remarks

Restrictions

限智慧製造高階在職學位學程專班1年級

Compulsory

Elective

Cross Discipline

First Specialization

Second Specialization